We very much look forward to welcoming you to Hemsted Park. If you have any questions about your visit please see the FAQs below which will hopefully satisfy your query. If you do require any other information not listed below, please don’t hesitate to get in touch with our friendly Box Office team either via email or on 01580 236699.

Ticket booking

How can I book tickets?

Tickets can be booked online 24/7 or over the phone 9.00am – 5.00pm on weekdays on 01580 236699. Information on our upcoming events and tickets can be found here.

Where can I find information on upcoming events?

Our latest programme of events can be found here. You can also join our mailing list to be first to hear about upcoming events.

If you require any other information that isn’t contained here within the FAQs please don’t hesitate to get in touch. You can email us at info@hemstedpark.com or give us a call on 01580 236699.

How can I join your mailing list?

Join our mailing list by filling out a very quick form here.

Can I return my ticket?

Tickets are non-refundable, apart from in the unlikely event of the performance being cancelled.

Getting here

What is your address?

Hemsted Park is based at Benenden School in the village of Benenden, just outside Cranbrook in Kent, close to the Sussex border. We are less than 40 minutes from Tunbridge Wells, Maidstone and Ashford, and 45 minutes from Hastings. Our full address and more information on our location can be found here.

Where is the nearest train station?

The nearest train station is Staplehurst Station on the Ashford line, about a 20-minute drive away. Please note there is no taxi rank at the station so taxis should be booked in advance.

Are taxis available?

Several taxi companies operate in and around Benenden village. We would recommend that you book these in advance of your visit.

Is parking available?

Yes, there is plenty of free parking available on site at all our events. When you arrive our friendly parking team will direct you around the site to a suitable parking space.

Your visit

Do I need to print out my tickets before arriving?

No, you can simply show a member of our Front of House team your ticket(s) on your phone when you arrive if that’s easier.

Will I still be able to watch the performance if I arrive late?

During most of our shows we will do our best to allow latecomers to take their seat without disrupting the performance; however this is not always possible. Please note that if you are late and unable to take your seat, no refunds, exchanges or credit vouchers are available.

What are the opening hours for your bar?

We are pleased to offer a bar offering wines, beers and a range of spirits, as well as soft drinks and snacks. Opening hours can vary depending on which type of performance you are attending. Bar opening hours will be sent to you along with any other relevant event information several days before your visit.

Can I bring my own food and drinks?

No, we do not allow guests to bring their own refreshments onto the site.

Can I smoke on site?

Please note that neither smoking nor vaping is permitted anywhere on our site. We share our home with a school and we ask all guests to kindly respect our environment.


How do I purchase accessible seats if someone in my party has a wheelchair or mobility issues?

You should always be able to book accessible spaces through our booking system but in addition please do feel free to contact our Box Office team if you would like to discuss specific requirements in advance.

Our friendly Box Office team can be reached on 01580 236699 from 9.00am – 5.00pm on weekdays.

Do you allow Guide and Assistance Dogs?

Yes, we do. Please speak to a member of our Front of House team when you arrive who will be happy to assist you.

Is there disabled parking?

Yes, disabled parking bays are available. Please speak to one of our parking marshals when you arrive, who will direct you to a suitable space within easy access to the venue you are attending.